Get more Sales with Our Professional Telemarketing Services!

Do you need to scale your telemarketing call center or reduce costs? Having internal human resource issues? Need to instantly upgrade your technology? If so, hiring telemarketing services might be the perfect solution. Telemarketing doesn’t have to be a “dirty word”. Making live calls to leads or existing customers is an essential task for many businesses. If done correctly, your customers should be glad that you called to fulfill their needs. However, this doesn’t happen without professional management, updated systems, and great agents. Our Senior Advisors can quickly analyze your situation and introduce you to experienced, cost-effective outsourced telemarketing companies.

Advantages of Telemarketing

Focus on Core Competencies

Outsourcing puts a difficult & disruptive business function in the hands of a professional telemarketing company. This allows you to focus on your core business and grow the top line.

Expanded Hours

Outsourcing to a telemarketing organization simplifies achieving customers throughout time zones, leveraging their extended hours for accelerated sales and efficiency.

Improve Technology

Are you tired of making massive investments in technology to manage your internal call center operation? Thankfully, we as a telemarketing agency have already invested! Outsourced telemarketing is a great way to utilize technology more efficiently and stay on the cutting edge!

Minimize Capital Investments

Internal telemarketing operations require significant upfront capital investments in equipment & facilities to make the first sale. Therefore, why write a HUGE check when you can simply sign a contract with one of our call center partners that has already invested in the best equipment & technology? Outsourcing your phone sales will improve your cash flow immediately!

Telemarketing Experts

Our professional agency is the “Telemarketing Operations Experts”. No need to reinvent the wheel, when agencies bring proven processes and experienced management to work for you almost instantly.

What is Outbound Telemarketing?

Outbound telemarketing is a process through which your in-house or outsourced team of sales agents initiates interaction with leads or existing customers. It differs from inbound marketing, in which a customer is the one who makes the initial contact.

Often inaccurately referred to as “cold-calling,” outbound marketing is much more than delivering a marketing message over the phone, especially when you outsource your outbound call center with well-trained, skilled professionals.

At phoenix dial, our agents internalize your company’s unique approach, seeking to add value to each person we contact. Our outbound telemarketing gets results because we answer questions and provide solutions that work for your customers. Your product or service’s value proposition and benefits will always be front and center.

Who is Telemarketing For?

Anyone looking to expand their reach can strengthen their sales team with custom outsourced telemarketing solutions. Telemarketing is a proven strategy that increases leads and sales for businesses of all sizes across a wide range of industries, such as:

Healthcare
Real Estate
B2B Sales
Education
Hospitality
Non-Profit Organizations
B2C/Retail Sales

What Makes Phoenix Dial Different?

The Phoenix Dial team has built its reputation in outsourcing telemarketing over three decades. We are confident that we can meet and exceed your company’s strategic goals. Our domestic telemarketing services representatives are skilled communicators who can break down complex ideas in ways that convey value while maintaining efficiency and prioritizing customer relationships.

Phoenixdial employs three different billing methods including a “pay-for-performance” methodology, which is typically enabled after a solid operating history is established. It is tethered to several key performance indicators, including total sales revenue, conversion rate, revenue generated per hour, leads per hour, sales per hour, and contacts per hour. Pairing one of these with expert outbound telemarketing scripts ensures clients avoid wasting resources on marketing that doesn’t work.

Why is Telemarketing Important for Business?

For any business to survive in present and future markets it is very important to create awareness and market will in the target customer. Telemarketing services are a simple and effective means to promote the products and services of a business to targeted customers, including those who are already existing in the market. Here’s why integrating telemarketing into your business strategy is a game-changer: Here’s why integrating telemarketing into your business strategy is a game-changer:

Direct Customer Engagement

This particular service line offers direct contact with your customers who you can reach and communicate with through telemarketing. This personal touch makes it possible to get their needs, wants and opinions thus being in a position to gain insights that may foster customer satisfaction and customer loyalty.

Lead Generation and Conversion

Lead generation is one of the most successful methods for any business to achieve its target customers. The telemarketers in our organization are brilliant when it comes to filtering clients to establish potential customers and transforming them into regular buyers. We always call those who might be interested in your business, in essence, everyone you speak to has the potential to make that sale.

Cost-Effective Marketing Solution

This means that telemarketing is one of the most affordable promotional marketing strategies that businesses can undertake. This presents the opportunity to negotiate with a large number of customers at once without bearing the costs of the more traditional forms of marketing. Writing is best effected with the ability to receive responses right away, or within the same day as it is presented.

Building Strong Customer Relationships

In telemarketing, communication is frequently established and reset with the customers, which has a beneficial impact on the bond between both parties. Thus, our goal is to deliver them relevant information on new products, services, and promotions to make them continue being fully engaged and associated with your brand.

In-Depth Market Research

Telemarketing for us is not a specific job of calling people. Our highly targeted soap box allows us to collect important market research information, thus delivering helpful information about the specific market in question, customers’ preferences, and competitors’ actions. It is tremendously important when making strategic decisions in the further progression of the business.

Personalized Customer Experience

This is due to our strongly held principle in the marketing strategy, which is the entirety of the customer, not just segments but individuals. To the individual customer, our telemarketers ensure that they align the message communicated to the needs of that customer, and therefore, it is relevant and has an impact on the customer. This makes the response to such messages highly likely, thus making this kind of message effective for communication.

Frequently Asked Questions

28+ years of service in the BPO industry

25+ years of service in the BPO industry

Interaction Design

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A telemarketing agency is an organization that operates within the marketing industry and focuses on making sales calls to potential consumers in an attempt to promote its client’s products or services.

This is a business that employs the use of calling services for marketing products or services, gathering information, charging clients or seeking contributions, and responding to customer inquiries.

Telemarketing requires sales, the sale of more of the same or related products to existing customers, and market research calls.

Somehow you got on the list, your information was bought through a data service, or there is a business connection. This site will help you check the DNC list and minimize the number of calls that you will receive.

Ready to transform your business? Contact Phoenix Dial today and let us help you soar to new heights of success.

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