Optimize Your Business for Success with Custom ERP Solutions

We know that our ERP clients aren’t just looking for good developers; they’re seeking strategic partners who can grasp their enterprise challenges and solve them with software. At Phoenix Dial, we embody both. Custom ERP is designed to provide tailor-made functionality to address an enterprise’s unique operational and strategic needs. Custom ERP software development is aimed at building a scalable business-tailored system that integrates all business management functions and facilitates data-driven decision-making.

Custom ERP Benefits

Tailored Functionality

Custom ERP adheres to all your business requirements. You can choose your ERP system’s environment, programming languages, features, and integrations. As your ERP mirrors your business operations, there is no risk of overpaying for unnecessary functionality.

High Utilization Rate

As the ERP platform was designed following your functional and non-functional requirements, with proper documentation and comprehensive user onboarding, the platform is much easier to learn and use and promises a tailored user experience.

Flexibility

A custom ERP solution can seamlessly adapt as your workflows, user base, and business needs and requirements change. The development team scales and adjusts the solution accordingly.

Product Ownership and Fast Issue Resolution

With custom ERP software you do not have to wait for updates or bug fixes from the vendor, as your support team performs any changes or maintenance activities once a need arises, minimizing the risks of business process disruption.

Higher Security Levels

Custom ERP systems are built following the company's specific security needs and compliance requirements. You can include advanced functionality such as end-to-end data encryption, authorization controls, multifactor authentication, and compliance management, which is not always available in ready-to-use solutions by default.

Why go for a custom ERP Solution?

Custom Enterprise Resource Planning software is uniquely developed to meet industry-specific needs & requirements which increases workflow efficiency, streamlines data management, and effectively ties together business processes.

By developing ERP software, organizations can improve the efficiency of their day-to-day business activities including project management, accounting, order fulfillment, and more. The custom software solutions developed at Phoenix Dial have been proven to effectively consolidate data and streamline business processes through advanced automation and integrations.

Custom ERP Solution Functionality

Custom ERP can include multiple tailor-made modules supporting particular business processes. The combination of these modules, their number, capabilities, and types depend on the industry-specific requirements, business needs, and optimization goals of a particular company. Among the most common ERP modules are:

Financial management
Sales and distribution
Business intelligence and reporting
Warehouse and inventory management
Supply chain management
Field services
Quality management
Human resource management and payroll
Project management

Custom ERP Software Development Roadmap

Idea

This involves documenting key business processes and eliciting needs and concerns from stakeholders. Additionally, risks associated with introducing new software are evaluated, and mitigation measures are planned. For commercial software products, this phase also includes conducting competition analysis, understanding the target audience’s needs, defining product differentiation, and addressing obstacles to market entry, such as regulatory barriers.

Define Goals

Defining goals involves composing a comprehensive list of requirements and expectations, ensuring alignment between stakeholders and the development team. By starting with a precise definition of the project’s specific requirements and scope, clarity and focus are ensured, laying a solid foundation for the development process to follow.

UX/UI Design

UX/UI design will determine the software’s appearance at the user level, defining app architecture, and integrating existing enterprise systems for cost-effectiveness and reliability. Additionally, UX research is conducted to outline user personas and scenarios, followed by the creation of wireframes and clickable prototypes to visualize user interactions.

Development

Our development team begins working on the essential components of the software. This involves continuous delivery of new software parts, with ongoing analysis of emerging needs and release planning. Mockups are delivered and reviewed to ensure alignment with requirements before developers proceed with developing, testing, and migrating approved software parts to staging and production environments for deployment.

Testing

PhoenixDial will conduct thorough verification of functionality and performance, including performance monitoring and utilizing analytics tools for ongoing evaluation. Feedback is gathered from project sponsors and users on the results of the release, and the outcomes are reviewed to approve the scope of the next release. Continuous improvement is prioritized through iterative testing and refinement based on insights gained from monitoring tools.

Deployment

Deployment involves pushing the finalized product to the live server and conducting user testing to ensure it meets stakeholder expectations. Additionally, software monitoring processes are established to track performance and address any issues that may arise post-deployment.

Training & Support

This step includes conducting project evaluations and performing knowledge transfer sessions with your in-house IT team or other vendors involved. Comprehensive training and documentation are offered to users, empowering them to utilize the software effectively. Finally, a final report is provided, and confirmation for project closure is requested to conclude the development cycle.

Our Software Development Services

Explore the various types of ERP software to integrate and automate core business processes across various departments within an organization.

Manufacturing ERP

Manufacturing ERP software is tailored for companies involved in manufacturing and production processes. It includes features such as production planning, inventory management, bill of materials (BOM), work order management, quality control, and shop floor scheduling.

Advanced Web Applications

We will design and develop applications for your organization’s website. These applications are well-optimized for performance without sacrificing security.

API Development

The APIs developed at Phoenix Dial provide businesses with the ability to run testing automation to check app performance, integrate with multiple apps & systems, and adapt to new processes & software.

Application Modernization

If your product is using legacy software and needs to be updated, Phoenix Dial will perform a complete refactor of the code. This will allow it to be faster and more customizable when attempting to use or update the program.

Auditing Software

Businesses that acquire custom audit software can improve efficiencies by automating audit-related processes. All custom audit software we develop adheres to all industry compliance regulations.

Finding the Right Technology Partner for Custom ERP

An experienced ERP partner helps ensure that your ERP solution mirrors your business processes, is implemented within the time and budget, and has high ROI and adoption rates. When choosing an ERP consultant, check if it has a strict and proven ERP development process, a portfolio with an ERP implementation for companies similar to yours (same industry, size, tech maturity, etc.), and a deep understanding of your business, strategic goals, and needs.

Custom ERP is an expensive endeavor. Many companies do not opt for it for fear that their investments will not pay off because of the frequent technological changes. To create a long-lasting custom ERP system, we recommend getting a comprehensive ERP strategy carefully mapped to your business development strategy in the first place. Being a transformative technology for any company, an ERP solution is not an endpoint but the next step to automation and digital transformation. To execute it safely and achieve your objectives as quickly as possible, you can rely on phoenix-dial certified ERP consultants.

Frequently Asked Questions

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AI-based ERP software can benefit various industries, including manufacturing, healthcare, retail, logistics, finance, and e-commerce. It's suitable for businesses of all sizes that require advanced data analysis, automated workflows, and optimized operations.

When evaluating AI-oriented ERP software, it's essential to look for features such as intelligent automation, predictive analytics, real-time data processing, natural language processing (NLP), advanced reporting and dashboards, and machine learning capabilities. The software should also be scalable, flexible, and able to integrate with other systems.

Ready to transform your business? Contact Phoenix Dial today and let us help you soar to new heights of success.

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